Terms of service

General conditions

1.- Purpose and generalities

These General Contract Conditions (hereinafter, the "General conditions”), together with the particular conditions that may be established, regulate the conditions of purchase of products through the website www.lagardovento.com (hereinafter, the "Website" or the "Portal”), owned by Adegas Miramar, S.L. (onwards "Lagar do Vento”), con C.I.F. B70156351, registered in the Mercantile Registry of A Coruña Sheet C-43569 Volume 3297 Folio 90 with Head office at C/ GAMBRINUS 89 - POLIGONO DE LA GRELA CORUÑA, A15-A CORUÑA telephone 981 14 22 87.

 

The use of the services of the Website, as well as the acquisition of any of the products offered, implies the acceptance of the User, without reservations of any kind, of each and every one of these General Conditions. Registration on the Portal and the use of the services means that your data as a User will become part of the files of Lagar do Vento, and its treatment will be in accordance with the provisions of the Privacy Policy, which the User expressly declares to know. and accept.

Lagar do Vento provides information about products, and offers the possibility of their acquisition through the Website. People who intend to purchase products must have the status of "Registered User" or "Guest User", which are acquired by completing the respective registration form prior to the purchase process and following the steps that Lagar do Vento subsequently communicates through the Website.

These General Conditions, together with the Legal Notice and the Privacy Policy of the Website, are the only conditions applicable to the use of the Portal and the purchase of products through it and replace any other conditions, except previous agreement and in writing between Lagar do Vento and the User. Consequently, the User who accesses the Website, registers and makes the purchase of products through the Portal agrees to submit to and is bound by the General Conditions, the Legal Notice and the Privacy Policy as found. written at the time the Website is accessed.

Every User who registers to the Website must be at least eighteen (18) years old.

2.- Product Information

The photographs, graphic representations and videos related to Lagar do Vento Products, as well as trade names, trademarks or distinctive signs of any kind contained on the Website, are intended to provide as much information as possible, however, the User must have Note that they are not exhaustive.

Lagar do Vento reserves the right to decide, at any time, the products offered to Users through the Portal. In this way, Lagar do Vento may at any time add new products to those included in the Portal, understanding, unless otherwise provided, that such new products will be governed by the provisions of the General Conditions in force at that time. moment.

Likewise, Lagar do Vento reserves the right to stop providing access, at any time and without prior notice, to any of the products offered on the Portal.

The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal that corresponds to the User in accordance with the provisions of these General Conditions.

3.- Product purchase system

To proceed with the purchase of the product, the registered or invited User, who must be over eighteen (18) years of age, must select the product they wish to purchase and add it to the Shopping Cart. Once the selection of products to be purchased has been completed, the User must click on the "Next" icon. Next, the products selected for purchase will be indicated and the User must select between sending the products to the address entered in their registration data (being able to choose between any of the addresses contained in their registration data) or picking up the order at one of the Lagar do Vento points of sale available on the screen selection. Finally, the user must press the "Buy" icon

The username, email address and password provided to Lagar do Vento are identifying and enabling elements to access and make purchases and are personal and non-transferable. The User name, password and email address may be modified, in which case the modified password, User name and/or email address will lose their validity.

Once the purchase process is complete, Lagar do Vento will send an email confirming receipt of the order to the email provided by the User. The order confirmation sent by Lagar do Vento will not be valid as an invoice, only as proof of purchase. Lagar do Vento will send the User the corresponding invoice within a period of less than thirty (30) days from the execution of the purchase.

This merchant agrees not to allow any transaction that is illegal, or that is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited: "Sale of alcoholic beverages to minors under 18 years of age.

4.- Product prices

The prices of the products offered through the Website include all applicable taxes. The shipping costs of the products on behalf of the buyer will be detailed and broken down in the "Shopping Cart" section of the Website.

Lagar do Vento reserves the right to modify the prices reflected on the Website at any time. The products will be invoiced at the current price reflected on the Website, at the time of registration of the order.

5.- payment of the products

The payment of the price of the purchased goods and the shipping costs, which will appear on the screen, can be made by credit or debit card, through the PayPal system, bank transfer and Amazon Pay or through other payment systems indicated in at any time on the Website.

To proceed with the payment, the User must follow the instructions that appear on the screen depending on the chosen payment system.

As an electronic payment system, Lagar do Vento is attached to the electronic commerce payment gateway. All data provided for this purpose is encrypted under the SSL (Secure Socket Layers) protocol to guarantee maximum security.

The User must notify Lagar do Vento, through lagardovento@gmail.com , of any improper or fraudulent charge in the account provided for purchases on the Website, in the shortest possible time, so that Lagar do Vento You can carry out the steps you deem appropriate.

6.- Delivery of the products

Lagar do Vento undertakes to deliver the products purchased by the User in the purchase process as soon as possible. The delivery will be made at the address indicated for this purpose in the product registration process or picked up at one of the Lagar do Vento points of sale available on the screen selection.

Lagar do Vento will not be responsible for errors or damages caused in the delivery when the delivery address provided by the User does not match the delivery location desired by the User.

7.- Return of products

(i) Right of withdrawal

The User will have a maximum period of fourteen (14) calendar days from the delivery of the product to withdraw, totally or partially, from the purchase of the product, in accordance with the applicable legislation.

Once the period of fourteen (14) calendar days has expired, Lagar do Vento will not accept returns for withdrawal of product purchases.

In the event of desisting from the purchase of a product, the User must contact Lagar do Vento by sending an email to lagardovento@gmail.com. 

In any case, in the event of withdrawing from the purchase, the following requirements must be met:

1) The product must be in the same state in which it was delivered and must keep its original labeling.

2) The return to Lagar do Vento must be made using the same box or envelope used in the delivery or, failing that, in a similar format that guarantees the return of the products in perfect condition.

3) A copy of the proof of purchase and the delivery note of the products must be included in the package, which also indicates the returned products and the reason for the return.

Returns of orders must be sent to the address of Lagar do Vento, Calle Gambrinus 89, 15008 A Coruña. The User will assume the return shipping costs in case of exercising the right of withdrawal.

(ii) Return of defective products

Without prejudice to any other rights that may apply, the User will be entitled to a refund of the price of defective products or products delivered if they do not correspond to the order placed by the User. Alternatively to the above, the User will have the right to claim, and have an equal product delivered, in perfect condition.

In the event of a return to Lagar do Vento of defective products or products that do not correspond to your order, this must be done by the User through the procedure established in section (i) above, although the User, in this case, does not You will have to bear the costs of returning said products.

Provided that the User has followed the procedure established in section (i) above and the requirements established in this section have been met, Lagar do Vento will refund the price paid corresponding to the returned products that are defective or that do not correspond to the order. of products made by the User, in accordance with the provisions of section (iii) below.

In the case of a defective product, the seller must proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free for the consumer and user. The seller is responsible for the lack of conformity that is manifested within a period of two years from the delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

(iii) Reimbursement of the price of the products to the User

As long as the User has followed the procedure established in this section and the requirements established therein have been met, Lagar do Vento will reimburse the price paid by the User corresponding to the returned products. In the event that the return is made in exercise of the User's right of withdrawal described in section (i) Lagar do Vento will not pay or pay the expenses and/or return costs.

The User will not be entitled to a refund of the price of returned products that are not in the same condition in which they were delivered, or the requirements established in these General Conditions have not been met.

Partial returns of an order will give rise to a refund of the price corresponding to the product or products actually returned.

Lagar do Vento will manage the price refund order through the same payment system used by the User to purchase the products, within a period of fourteen (14) days from the collection of the returned order and once Lagar do Vento has verified that the products subject to return meet the requirements established in sections (i) and (ii) above. The application of the refund of the price in the User's account will depend on the bank.

8.- Modification of the General Conditions

Lagar do Vento reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the General Conditions. Users will always have these General Conditions in a visible place, freely accessible for as many queries as they wish to make. Users undertake to read these General Conditions carefully each time they access the Website store. In any case, the acceptance of the General Conditions will be a prior and essential step to contracting any product available through the Website.

9.- Communications between Lagar do Vento and the User

All communications between Lagar do Vento and the User regarding these General Conditions or the acquisition of products through the Website, shall be made in writing and in accordance with the communication procedures established in these General Conditions for each particular case.

For the rest of the cases that are not expressly regulated in these General Conditions, the communications that the User intends to send to Lagar do Vento will be addressed to the address of Lagar do Vento indicated in the First Condition and will be made in writing and through a system that allows to prove the content and receipt by Lagar do Vento of the corresponding communication.

10.- Integrity of the General Conditions

These General Conditions, the Privacy Policy and the Legal Notice constitute the express and sole will of Lagar do Vento and the User in relation to its purpose and invalidates and replaces any other agreements or contracts, verbal or in writing, previously reached by the parties.

11.- partial nullity

In the event that any Clause of these General Conditions is declared void, it will be withdrawn or replaced. In any case, said declaration of nullity will not affect the validity of the rest of the provisions contained in these General Conditions.

12.- Applicable Law and Jurisdiction

These General Conditions are governed and interpreted in accordance with Spanish law.

In accordance with EU Regulation No. 524/2013, we inform you that you have the right to request an out-of-court resolution of consumer disputes accessible through the Internet address https://ec.europa.eu/consumers/odr/

The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhering to Confianza Online and in the terms of its Code of Ethics, in the event of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the Confianza out-of-court dispute resolution system. Online (www.confianzaonline.es)

When a vintage of wine runs out, it will be replaced by the next vintage supplied by the winery.